Shipping & delivery
Fast, careful, and always with Track & Trace, whether you live in the Netherlands or Belgium.
*If you order on weekdays before 5:00 PM, your package will be delivered the next business day in most cases.
What does it cost shipping?
For orders over €35 (after any discounts), we offer free shipping in both the Netherlands and Belgium. If your order is less than that, the rates below apply. With a PurelyGoods subscription, shipping is even more affordable. The shipping costs are the same whether you choose home delivery or a parcel pick-up point.
The Netherlands
| Order amount | Without a subscription | With subscription |
|---|---|---|
| Under €35 | € 3.95 | Free |
| From € 35 | Free | Free |
Belgium
| Order amount | Without a subscription | With subscription |
|---|---|---|
| Under €35 | €4.95 | € 1.95 |
| From €35 | Free | Free |
In your shopping cart and at checkout, you will always see how much you need to spend to reach €35 for free shipping. All shipping costs are clearly displayed before you finalize your purchase.
Here's how to delivery
From order to delivery, you know exactly what to expect. Clear, reliable, and without surprises.
Delivery times & Delivery options
How quickly your order will arrive and which delivery option you choose — here’s exactly what you can expect.
When will your package be delivered?
Then your order will usually be delivered the next business day. In case of high demand or unforeseen circumstances, it may be a little later.
Orders are usually delivered within 2 business days. In case of exceptional busyness or delays with the carrier, it may take a little longer.
Please note: the delivery time stated on the product page always takes precedence. If a different indication is given there (for example, for pre-orders or back-orders), then that delivery time applies.
Home or to a collection point
Don't worry. The delivery driver will try to deliver your parcel to a neighbour or take it to a nearby collection point. If you have set any preferences with the carrier, we will follow those. You will always receive a message with the location where you can pick up your parcel, and in your Track & Trace, you can see exactly what is happening with your parcel.
Frequently asked questions about shipping
Didn't find what you were looking for? Feel free to contact us.
What are the shipping costs at PurelyGoods?
For orders over € 35 (after any discounts), we offer free shipping in both the Netherlands and Belgium. If your order is less than that, shipping costs are € 3.95 in the Netherlands and € 4.95 in Belgium. With a PurelyGoods subscription, shipping is even more affordable. The costs are the same for home delivery and a collection point, and you will always see them clearly before you check out.
How long does delivery take?
If you order on a weekday before 5:00 PM, your order will usually be delivered the next business day in the Netherlands. To Belgium, it usually takes 2 business days. During busy periods or holidays, the delivery time may be slightly longer. The delivery time stated on the product page is always leading, for example, for pre-orders or back-orders.
Do you also deliver to Belgium?
Yes. We deliver in both the Netherlands and Belgium. In both countries, shipping is free for orders over €35. Your package always includes Track & Trace, so you know exactly where it is.
Do I get a Track & Trace code?
Yes. As soon as your order has been processed and the shipping label has been created, you will automatically receive an email with your Track & Trace code. You can use this to track your package in real-time, from our warehouse to your front door or the chosen pickup point.
What happens if I'm not home?
Don't worry. The delivery driver will try to deliver your parcel to a neighbour or take it to a nearby collection point. If you have set preferences with the carrier, we will follow them. You will always receive a message with the location where you can pick up your parcel, and in your Track & Trace you can see exactly what is happening with your parcel.
When should you see a doctor about snoring?
Consult your GP if you snore AND experience breathing pauses during sleep, if you are extremely tired during the day despite sufficient sleep, or if no remedy provides improvement. These could be signs of sleep apnea, a condition that requires medical guidance. Anti-snoring devices such as a snoring mouthpiece or mouth tape can work well for mild snoring but are not a substitute for medical advice. On our page about sleep science, you can read more about the difference between snoring and sleep apnea.
Can I return my order?
Yes. You can return your order within the legal cooling-off period. You can read the precise conditions and steps on our returns page.
Are you unsure which product suits fit you?
Take the short sleep test and discover in a few steps which PurelyGoods product suits your sleep needs.
Feel good with PurelyGoods